30 day money back guarantee and FREE returns

If you are not 100% happy with your purchase, return it for FREE within 30 days*

Returns in 3 simple steps:

1. Contact us within 30 days

1. Contact us within 30 days

3. We will refund or exchange

*Terms Apply:
• Returns accepted within 30 days of purchase, unused and in original packaging
• Please be aware some products, with extended lead times, sourced directly from our suppliers plus large or bulky items, may be subject to a restocking fee. For more detailed information see our Terms & Conditions.

Please note: due to Covid-19, our collections are currently experiencing some delays, we endeavour to collect as quickly as possible.

Need to return an item?

Please fill out the form below giving as much detail as possible, alternatively you can call us on 
Our colleagues will endeavour to get back to you within 3 working days.

Repairs & Warranties

Our standard warranty offered on our products is 1 year (parts & labour). In many cases we offer longer warranties, this is indicated against our products online and in our catalogues. All our engineers are highly trained and have specialised knowledge on all our products. We offer nationwide coverage for warranty and servicing – for more information, see our Repairs and enquiries page.